So-called serviced apartments are functional and furnished to a high standard, comfortably equipped and well-designed, they become a small retreat after exhausting working days. And at the same time, they can be a quiet workplace to prepare for the professional challenges of the next day. Thus, business apartments offer all the essentials you need for your stay: a fully equipped kitchen, a homely atmosphere, a smooth online check-in. As a rule, there are general lounges for guests and laundry rooms. The service is a so-called "limited" service, which is reduced to regular cleaning and linen change. In larger establishments, guest managers are looking after the well-being of the customers. In some cases, other services are also offered, such as bike rental, co-working, fitness facilities. A good mix of cooperation partners complements our offer.

Serviced apartments offer the right balance between hotel and furnished apartment. Anyone who is looking for a long term accommodation and appreciates a sophisticated living environment, but does not want to lack amenities, is perfectly right in a serviced apartment.
As a rule, there are general lounges for guests and laundry rooms. The service is a so-called "limited" service, which is reduced to regular cleaning and linen change. In larger establishments, guest managers are looking after the well-being of the customers. In some cases, other services are also offered, such as bike rental, co-working, fitness facilities. A good mix of cooperation partners complements our offer.

First Choice Second Home: We are one of the leading German serviced apartment concepts in the business long-stay sector. At ipartment we do understand that beautiful living space alone does not make a home. It takes much more to that: In addition to selected, exclusive furnishings and sophisticated details, we focus on personality, functionality and first-class service.

As the perfect host, we act with attention to detail and professionaly in the background, but are always there for our guests. At any time obliging, respectful and professional. This creates a private ambience in a temporary second home, where our guests get the total package of living, relaxing and working – always in the best location.

Berlin Kudamm / 2023: Berlin Airport and Berlin Mitte / Böblingen-Sindelfingen / Braunschweig / Darmstadt / Essen / Hamburg Hafencity / Hamburg Eimsbüttel / 3 x Köln-City / Köln-Deutz / Köln-Mülheim / Frankfurt Airport / Frankfurt Bahnhofsviertel / Frankfurt Europaviertel / Wolfsburg / Zürich

Generally, a serviced apartment can be booked from 2 nights to a maximum of 6 months. However, this varies depending on the location. 

Please contact our reservation department for more information: 
+49 (0) 221-921 636 200 or welcome@ipartment.de

You can pay your ipartment by bank transfer, credit card, EC card or PayPal

You pay your first month's rent before arrival. After that you will receive a monthly invoice.

Yes, a deposit of 1,000 EUR is required. Alternatively, in case of a company booking, a cost transfer can be deposited. If there is a company price agreement, the deposit is usually not required.

The following cancellation conditions apply to the customer:

Shortstay- bookings (1-6 nights): free of charge until 1 day prior to arrival
Midstay-bookings (7-28 nights): free of charge until 7 days prior to arrival
Longstay-bookings (29 nights/ 1 month or longer): free of charge until 7 days prior to arrival
In case of a late-cancellation after the given deadlines, 100% of the rental price will be charged.

For company price agreements, the cancellation conditions can be agreed individually.

Unfortunately pets are not allowed in our apartments.

Smoking in the apartments is strictly prohibited.

Du findest hier alles, was du für einen angenehmen Aufenthalt benötigst. Neben der durchdachten Möblierung, eine voll ausgestatte Küche mit Geschirr, Töpfen, Herd, Spülmaschine*, Mikrowelle, Kaffeemaschine sowie ein Kühlschrank mit Gefriefach. Außerdem findest du in deinem Apartment ein TV Gerät und auf Anfrage eine Bluetooth-Box, Bügleeisen und Bügelbrett. Außerdem findest du in deinem Apartment eine Föhn und einen Tresor für persönliche Gegenstände.
*depending on location and category

Included in the price are all utilities including internet, basic cleaning every 14 days and a welcome package upon arrival. When moving out, the final cleaning fee of 99 EUR* will be charged. That's it!
*For short - and mid stays the fee for final cleaning won’t be charged.

Not all locations have parking spaces. If parking spaces are available they can be selected in the booking process. Please contact our reservation department at +49 (0) 221-921 636200 or welcome@ipartment.de for more information.

You can request this during your stay, from our colleagues on site or our reservation.

Yes, we offer special conditions for corporate clients and even more flexible cancellation conditions. It is also possible to install your own booking channel. To do this, please send an e-mail with the subject "Corporate customer" to welcome@ipartment.de.

On the day of arrival you will receive an e-mail with all arrival details and your personal access code. If your arrival is on a weekend or a holiday, you will receive the check-in information at least one day before your arrival.

A personal handover is possible between 3:00 p.m. and 6:00 p.m. If you arrive after 6:00 p.m. please use your personal access code.

You enter the building with a personal access code. Please note that when opening your apartment for the first time, you have to enter the 8-12 digit start code.

On the day of arrival you will receive an e-mail with all arrival details and your personal access code. If your arrival is on a weekend or a holiday, you will receive the check-in information at least one day before your arrival.

If required, an access chip/card can be issued for you by our guest managers on site.

Here you get all the information about the arrival, the stay and your departure. The guestbook contains further useful information about the location, recommendations and cooperation partners.

Please report the damage within 48 hours by mail to operations@ipartment.de or use the digital guest folder to report damage.

You can extend your stay directly online via the homepage.
Or you contact the reservation team directly via mail or phone:
welcome@ipartment.de 
+49 (0) 221-921 636 200
Or at our colleagues on site.
You will find all the information you need in the digital guest folder.

In our larger apartment buildings you can reach a contact person on weekdays from 8:00 am to 6:00 pm. Otherwise, please contact our office at +49 (0) 221-921 636 200.

Please report a damage or malfunction directly to our colleagues on site or inform our operation team at operations@ipartment.de.

You can use your access code to open the door and have a new chip made the following day by our colleagues on site.

The included cleaning takes place every 2 weeks. You can book an extra weekly cleaning for an extra charge.

Please make sure that all surfaces and the bed are freely accessible. Only free areas will be cleaned by us. The staff is not allowed to put away any personal belongings.

We have garbage rooms in or in front of the building. Please pay attention to the waste separation signs.

Nutze hierfür die ausgewiesenen Waschräume und lade hierzu - bei Bedarf - die WeWash-App herunter. Für die Nutzung der Waschmaschinen und Trockner fallen Kosten an.

Please contact our colleagues directly or use the tab guest requests in your digital guest folder or write to: welcome@ipartment.de

Network: ipartment / Password: firstchoice

Please find herefore our recommendations in the digital guest folder.

The lounges are available and open and you can use the facilities at any time.

At our location in Darmstadt, you can use the large roof terrace at any time. At the location Hamburg Hafencity use is only possible at certain times (please note information in the building).

At our locations in Frankfurt Aiport, Frankfurt Europaviertel and Böblingen we have meeting rooms. Please contact our reservation department for information on availability and booking options for our meeting rooms. +49 (0) 221-921 636 200 or welcome@ipartment.de

You wish a personal return handover? 
Please make an appointment via mail or phone: 
+49 (0) 221-921 636 200
welcome@ipartment.de

Our check-out is until 11:00 a.m.

No, there is no personal handover required, unless you wish one. 
In this case, please make an appointment via mail or phone:
+49 (0) 221-921 636 200 
welcome@ipartment.de

Just leave your chip or key card on the table in the apartment.

Usually you will get your deposit back within 14 days. Please pass us your account details before moving out. Damages occured will be deducted from the deposit.

Please contact our colleagues on site or our reservation team at welcome@ipartment.de or +49 (0) 221-921 636 200.

Lost and found items are collected and stored. You are welcome to pick it up on site or we will send it to you - at your expense.